Officer Training

In addition to the standard training that every new hire participates in, Officers are given the opportunity to take part in additional online and classroom-facilitated training and development courses.

As an Officer, you will participate in a classroom and computer-based program during your first year of employment. This will help you with the transition into becoming a Disney leader. This formal program is based on three pillars of leadership – engaging with your crew members and guests, connecting with the product, and experiencing the Disney brand from a crew and guest perspective. Courses include topics such as communication and listening, coaching, recognition, problem solving, safety management and more. In addition, training focuses on:

• Expectations: Our company's vision, value proposition, and leadership requirements
• Heritage: Inspiration to become a world-class Disney leader
• Culture: An understanding of key cultural themes within our organization
• Strategies: How to effectively transition into and succeed within a new leadership position

Ongoing training is available to all our Officers because we are committed to investing in the growth of our talented leaders.